Frequently Asked Questions
What is your return policy ?
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We have a 30 day return or exchange policy.
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Exchange? Call us and we will be happy to help.
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Call us for an authorization. (904) 928.3333
- Fill in the form below and submit to our email
- petuniapatchjx@aol.com
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Return shipping not included.
Special Orders:
We are delighted to special order any sizes or styles for you
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Call us at (904) 928.3333 with your request
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Special orders must be prepaid
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Special order charge is $12.00 from the designer
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Your shipping charge originating from the Petunia Patch is free.
Questions re how to order ?
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Purchase over the phone for personal shopping and layaways (50% down, 30 days)
- Local delivery is free
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Call us for help with sizes, color, pricing.
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(904) 928.3333
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Some items may or may not be in stock for a size, or may come in multiple colors.
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Go to the bottom of each page for shopping cart .
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Thanks for your patience in helping us get our website suited to your preferences.
Shipping Costs:
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June Special: free shipping on everything on site
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$100.00 or more enter this code: FREESHIP100
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$30.00 or less the cost is $5.00
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Up to $70.00 the cost is $7.00
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Up to $99.00 the cost is $14.00
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Alterations​ :
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We have a wonderful alterations team !!!
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We alter all garments (yours and ours) including formal wear and bridal
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Call and make an appointment at our private studio Pinning will be done here ( bridal may be pinned at alteration sight)
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(904) 928.3333
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Alterations must be prepaid
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Generally one week is the time line.
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Rushes will have an extra charge according to the garment
Fashion Events and Pop-Up Trunk Shows
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Pop-Up Trunk Shows are great for small or large groups (Great in conjunction with Food Truck Events also.)
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There is no charge for a group of 10 or more
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Look at your calendars as we are booking events now for Fall and the Holiday season. See our Fashion Events page for available dates.